Support
Last updated June 18, 2026
Use the patient portal first for care-team questions, refill follow-up, and provider messages. Contact support for order questions, help with your online visit, pharmacy fulfillment questions, cancellation requests, shipping questions, and policy requests.
Care And Provider Questions
For questions meant for a doctor or care team, use the patient portal. Portal messages are the preferred place for provider follow-up, refill questions, care messages, and clinical updates after your online visit.
Order And Policy Support
For order questions, help with your online visit, pharmacy fulfillment questions, cancellation requests, shipping questions, or policy requests, email support@rebodyhealth.com or call/text 510-224-3850.
Hours
Support hours are Monday-Friday, 9:00 AM-5:00 PM Pacific Time.
What To Include
- The email address used at checkout or in your online visit.
- Your order number, if you have one.
- A short description of what you need help with.
- Photos for damaged or incorrect shipments.
Emergencies
Rebody Health support and care messages are not emergency services. If you have a medical emergency, call 911 or seek in-person emergency care immediately.